Mecox

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Return Policy

  • Return policy as stated applies to all phone orders placed from website as well as all in store purchases. Receipt must accompany all returns.
  • Books are not returnable.
  • Antiques are sold as is.
  • Items must be returned within 7 days from date of purchase for full refund. This includes internet purchases.
  • Return within 30 days from date of purchase for store credit.
  • No returns after 30 days.
  • Store credit is good for 6 months.
  • 50% non-refundable deposit required to place special or custom orders.
  • No returns or exchanges on any special or custom orders.
  • If item is not in stock and ordered from vendor it is considered a special order, 50% non-refundable deposit will be required.
  • Quoted lead times may vary due to unforseen events.